
New protections for mobile phone users introduced by Ofcom
Ever used your phone abroad and been faced with an unexpected bill? This should no longer happen as from 1 October 2024, Ofcom is introducing new protections for mobile phone users New protections for mobile phone users Ofcom is mandating that service providers must notify customers when they start roaming. At the same time, mobile […]
Cybersecurity roundup August 2024
From cyber attacks during the Olympics to healthcare providers being targeted, August 2024 marked a diverse range of cyber attacks and data breaches.
Here’s the other top stories you need to read…

Spotlight on: Katie Lancaster
Katie Lancaster is our new Financial Controller, who is responsible for analysing the business revenue, cost and trends. Katie smiles when you ask what she most enjoys about her job: “I love problem solving and analysis, so this role is perfect for me. Her proudest moment at SCG is easy to pick out too: “Completing […]
Cybersecurity roundup July 2024
July 2024 saw a wave of sophisticated cyber attacks, from ransomware to data breaches. It also saw the Crowdstrike outage which affected 8.5 million systems. It has been called the largest outage in the history of information technology.
Here’s the other top stories you need to read:
Spotlight on Amir Mahmood
Amir Mahmood is a Service Assurance Technician, part of the team responsible for troubleshooting customer problems and providing exceptional customer service.He says “Working at SCG South West I find the environment very positive and the team are fantastic to work alongside. The job never gets boring as the issue is never the same!I’ve always been […]
Spotlight on Mohima Hussain
Mohima Hussain is a Customer Relations Executive, one of the lovely people in direct liaison with our customers, providing the exceptional service that SCG SW is known for. She says “Listening to our customers and understanding them and their business to ensure we give them a bespoke service is key. I love working with SCG […]